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Productivity

May 04 2017
Corinne McKay

Tips for finishing things

When author Anne Lamott’s father told her to “make a commitment to finishing things” if she wanted be successful as a writer, he gave her a great piece of advice. It really is the unfinished things in life that drive you crazy.

And if you’re like me, you always finish things when they’re for clients. In 15 years of freelancing, I’ve missed exactly one client’s deadline, because I was in the hospital on IV antibiotics for pneumonia. For most of us, it’s the “I keep meaning to…” projects (incorporate my freelance business, update my website, take that online course, finish writing that book, start a blog, ask my good clients for testimonials, research client-side events to attend) that never get finished.

Here’s what I mean. In approximately 2008, I decided that I needed to write a second edition of How to Succeed as a Freelance Translator. The project languished on my hard drive until January 1, 2009, when I vowed that if I finished one “I keep meaning to…” project that year, it would be the second edition of that darned book. Flash forward to January 1, 2010, when I shook my fist at the sky, repeating the previous year’s vow even more emphatically. When the second edition finally came out in the summer of 2011, it was a full two years behind schedule. But all the same, I did finish it (and the third edition was much less painful), so I’m here to share some tips on finishing those pesky self-imposed deadlines that always get pushed to the back burner.

Tip 1: Ask whether you’re avoiding this thing because you don’t really want to do it. For a long time, I kept meaning to start a podcast associated with this blog. I even went so far as to get a voiceover guy to record the intro and outro for it. But then I just “never had time” to create the actual podcast. In many cases, “I don’t have time” simply means, “it’s not a priority.” The real reason I never started the podcast was that I didn’t want to. I like the idea, but I already feel spread too thin on some days; it’s just another thing to keep going. And if I can’t muster the energy to launch the podcast (the exciting part), I surely don’t have the energy to keep it going (more of a slog). So, first, ask yourself, do I even want to do this?

Tip 2: Swallow the frog. Mark Twain’s often-repeated adage, “Eat a live frog first thing in the morning and nothing worse will happen to you the rest of the day” is so true. It’s only natural to avoid tasks that you dread. For me, that’s anything to do with accounting. The solution: just get it done as soon as you sit down at your desk. If possible, don’t even turn on the computer before you do it, or at least don’t look at your e-mail, unless the dreaded task involves an e-mail. There’s something to be said for just getting it over with.

Tip 3: Resolve to work toward the goal every single day, if only in very small increments. That’s how I finished the second edition of my book. On January 1, 2011, I resolved to work on it every single day, seven days a week when possible, even if I only wrote one sentence. Some days, it was 11 PM before I got to it, and I really only wrote one sentence. But some days, I found a bigger chunk of time and plugged away at it for longer. And really, in less time than I had anticipated, the whole project was done.

Tip 4: Admit defeat and solve the problem with money. If it’s in your budget and the task can be outsourced, consider the option. In a sense, that’s how I solved my dissatisfaction with working from home. I simply moved my office to a co-working space, and I no longer even have an office in my house. Problem solved, and I see it as money well spent.

Tip 5: Be more selective about what you start in the first place. As someone who loves to get on board with a new idea, this is a lesson I’ve slowly and painfully learned. Now, I (try to) a) let a new idea sit for a while before I take action on it, in order to determine if it’s a case of shiny object syndrome, and b) mercilessly ask myself whether I have time for this project, whether I have money for it, whether it’s something that moves toward the end goals of my business, what I’m willing to drop from my schedule in order to make time for it, and so on.

Tip 6: Use a commitment device. If you struggle with self-discipline in general, set up some constraints that force you to finish what you’ve started. Install net nanny software that blocks time-sucking websites; post your goal publicly for other people to see (and be honest if you’re failing); force yourself to donate money to a cause you hate if you don’t reach your goal, hire someone (like a book cover designer) to come in to the project on a certain date so that it has to be done, etc.. Personally I’d rather rely on my own self-discipline than on a commitment device, but I think they can work well for some people.

Tip 7: Stop waiting for the big block of time that’s never coming. This is a huge one. How many times have you thought, “I don’t need to work on X right now, because I’m going to block out ALL DAY on Friday for it,” or “No need to do my taxes today, because I’m going to take off A WHOLE WEEK in March and do them in one fell swoop.” The reality for most of us is that the big block of time is nonexistent. The time we’ve blocked out in our heads nearly always ends up being absorbed by a can’t-say-no project from a good client, family obligations, or something else. I’ve become a big believer in the opposite strategy: using the little blocks of time that pop up during the day. My daughter takes guitar lessons for half an hour; it’s not worth it for me to leave and do something else. But it’s amazing how much I can get done in 30 minutes if I just plug away at it with no distractions.

If you have a big, non-deadline-driven project hanging over your head, what strategies do you use to get it done? Any of the tips above that have worked for you?

Written by Corinne McKay · Categorized: Productivity · Tagged: freelance productivity, getting things done

Feb 01 2017
Corinne McKay

Shifting perspective: from putting out fires to long-term business success

This is a guest post by Dorothee Racette, a past president of the American Translators Association. Based on over 20 years of experience as a successful freelance writer and translator, Dorothee now trains and coaches small business owners in time management and productivity. She shares her insights in her blog and invites you to follow her on Twitter or Facebook for more practical time management advice.

Shifting perspective: from putting out fires to long-term business success

One of my first jobs after graduating was a part-time teaching position in a foreign language department. As I quickly learned, one didn’t simply walk into the department office to request photocopies. The secretary, who had clearly dealt with generations of instructors, kept a large sign on her bulletin board. “Want it tomorrow?”– it read– “Order it yesterday!” I have yet to find a diplomatic way of sharing the same sentiment with certain clients.

As client expectations for fast turnaround blur the distinction between rush jobs and regular translation assignments and competition at the entry level pushes down prices for accelerated work, freelancing can seem like a never-ending sequence of high-stress projects. Of course, running a business involves responsiveness and commitment to prompt service, but what happens if the resulting work pressure becomes the “new normal” of freelance life?

Drawing a distinction between urgent and important, Dwight Eisenhower once noted that “[…] important is seldom urgent, […] urgent is seldom important.” The difference between the two concepts holds the key to shifting the perspective of your freelance business.

Working in ‘urgent’ mode

In urgent mode, you tackle the first task that comes to your attention, typically an email or another type of message. After arranging the submission details of a project offer, you jump right into the translation work. In between, you’ll probably check other messages, respond to social media posts, and absentmindedly attend to personal matters. Working in this mode is not only highly stressful, but also associated with unhealthy habits, such as skipping exercise, eating at your desk, and spending too many hours hunched over a keyboard.

While there may be few alternatives in the early stages of a freelance business, it is a good idea to periodically assess whether your work mode is still serving you in your current business situation. If your business has survived the critical first few years and you essentially have a steady flow of assignments, now is the time to make the transition to a long-term perspective.

Working in ‘important’ mode

In contrast to focusing on the task of the hour, working in important mode addresses the long-term strategic objectives of your business. Building a sustainable business requires daily attention to marketing, making business connections, managing finances, keeping up with knowledge in your chosen specialty area, and staying proficient in technology. Neglecting such background work because you are “too busy,” blocks your own advancement options to specialty areas with better working conditions and pay. In addition, a deliberate long-term perspective allows for better work-life balance decisions and frees up much needed personal time.

Here are some thoughts about making the shift from urgent to important:

1. Start the day with a little planning

Don’t allow others to start the day for you. Take control of your time with a few minutes of thinking and planning before you open your inbox and answer the first message (“Urgent! 23K words needed by tomorrow…”). Consider the details of the day’s milestones, including fixed appointments as well as exercise and social activities. When can you do your best and most difficult work, and when are you likely to feel tired or get interrupted more often? It doesn’t matter whether you record your planning on sticky notes or in apps, as long as the format is effective for you.

2. Prioritize challenging tasks

We all postpone to-do items that seem difficult or problematic in favor of easier, more rewarding ones. For example, it may be much more fun to concentrate on translation work than to deal with invoicing and account figures. Marketing can seem confusing and hard, so why not accept another assignment instead, even though it’s not very interesting or pays poorly?

Tasks of the “I really should” or “I can’t believe I haven’t” variety are easier to address in the first 30-60 minutes of your workday. Updating a profile or writing about your business fall into the ‘important’ category that ensures long-term business growth. Not only is your brain more creative in the morning, but the sense of completion also boosts confidence and has been proven to enhance productivity for the remainder of the day.

3. Establish ground rules

Time planning and completing difficult tasks are constructive ways to avoid stress. To further shift away from ‘urgent’ mode, consider establishing a few specific rules that draw the line between freelance work and private time. Instead of working whenever you can, clearly state (to yourself and others) when your work hours are. Ask yourself when you will say no and which conditions have to be met to make an exception. Stating an existing rule (“I don’t work on weekends”) is much more effective than coming up with an explanation.

4. Set up a quarterly or annual review

Periodically set aside a little time to review how your business is doing. That may involve looking at clients who ordered the largest volume and those who were less enjoyable to work with. If you added new clients in the review period, how did they hear about you, and what are the implications for your marketing efforts? Perhaps you worked with new topics that may interest you as a specialty or you noticed a shortcoming in your tools or technical setup. Above all, did you have enough free time to live your life outside of the business?

Of course, not all rush orders are the result of someone’s failure to “order yesterday.” Unexpected situations, such as policy changes, lawsuits, or illnesses can create a sudden need for language translation-and that’s where translators come in. Making a difference for a client by jumping in and providing a fast translation is a special experience – provided the associated extra effort is recognized and not simply taken for granted.

If you enjoyed this post, you can find more of Dorothee’s practical time management advice on her blog, Twitter or Facebook.

Written by Corinne McKay · Categorized: Guest posts, Productivity · Tagged: Dorothee Racette, productivity, rush jobs, time management for freelancers

Jan 30 2017
Corinne McKay

Speaking of Translation: tips for getting things done, productivity, and time management

In this episode, Eve and Corinne offer tips for getting things done: how to get into the productivity mindset, how to form a productivity support group, and how to tailor your time management techniques to your personality. We also recommend the following podcasts on productivity:

Tess Whitty’s interview with Get It Done Guy Stever Robbins

Ed Gandia’s interview with Marc McGuinness, author of Productivity for Creative People

Freakonomics’ podcast on commitment devices

Click the audio player link to listen online

http://traffic.libsyn.com/speakingoftranslation/SoT_productivity.mp3

Right-click the link below to download the MP3.
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Getting things done

Written by Corinne McKay · Categorized: Podcasts, Productivity · Tagged: Do It Day, productivity, Speaking of Translation, time management

Sep 12 2016
Corinne McKay

Non-billable work: learn to live with it!

Thanks to reader Lisa Rodriguez for suggesting this post! Lisa (correctly) points out that “even with well-oiled procedures, it is *normal* to spend hours” on tasks like record-keeping, cleaning up bills and outstanding invoices, etc. As Lisa comments, “It’s part of the job…no point in getting bent out of shape about it.”

Yes. Amen. I feel as if many translators have the goal of having zero non-billable time: they just want to translate and get paid for it every minute of every working day. And there’s one way to do that; it’s called a salaried job. As someone who doesn’t have a salaried job, your situation is going to be different. What I mean by non-billable work is what Jonathan Hine would call overhead: work that you cannot bill to any one project or client. Things like:

  • Invoicing
  • Recording payments
  • Professional development
  • Computer maintenance
  • Cleaning the office
  • Following up with late-paying clients
  • Issuing quotes for projects that don’t pan out
  • Marketing
  • Managing your online presence

As a freelancer, your non-billable time is going to vary by the types of clients you work with. If you work only for agencies, especially agencies that do everything through an online management system (so that you don’t even really issue invoices), your non-billable time may be fairly low. If you work with direct clients, or have other lines of revenue like writing books, teaching, or consulting, your non-billable time might be closer to 50% of your working hours. But I completely agree with Lisa’s point: this stuff takes time.

An additional factor: without non-billable time, your business is going to wither. On a very tangible level, you can’t work efficiently in a cluttered office that you never make the time to clean or organize. On a big-picture level, you can’t keep your skills current without doing professional development. One major area that lots of freelancers neglect is consistent marketing, which leads to peaks and valleys in your business (“I can’t do any marketing because I’m already translating 70 hours a week…Oh #*$%, that project is over and now I have no work, so I’ll market like crazy…Here comes another 70 hour a week project.”) The way to smooth those peaks and valleys out is by embracing the idea that you can’t, and indeed shouldn’t be doing billable work every minute of every day. Non-billable work is the undercurrent of a stable, successful business, so embrace it! Or at least clean the coffee rings off your desk…

Readers, any thoughts on non-billable time, or how much of your time is not billable?

Written by Corinne McKay · Categorized: Productivity

Jul 29 2016
Corinne McKay

New podcast: outsourcing for translators

Eve Bodeux and I recently recorded a joint podcast with Tess Whitty, host of the popular Marketing Tips for Translators podcast. The topic is outsourcing for translators: not outsourcing your actual translation work, but outsourcing business, marketing and productivity tasks so that you can focus on the work that you enjoy and do best (while someone else handles the work you dislike or aren’t good at!). We’ve each offered tips on what to outsource, how to find people to outsource to, what newer translators should consider outsourcing, and some of the benefits of outsourcing.

Note that Speaking of Translation is now on iTunes! If you enjoy the episodes, please leave us a review there! And if you outsource any of your own tasks, leave a comment and let us know how it’s going!

Click the audio player link to listen online


Right-click the link below to download the MP3.
Chrome/Firefox: Choose “Save Link As”
Internet Explorer: Choose “Save target as”
Safari: Choose “Download Linked File”
Outsourcing for translators

Written by Corinne McKay · Categorized: Money, Productivity · Tagged: outsourcing for freelancers, Speaking of Translation, Tess Whitty, translation podcasts

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