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Feb 17 2017

The LinkedIn “foot in the door” strategy

This is a guest post by Maryam Abdi. Maryam is a registered Somali court interpreter and the owner of Expert Somali Translations, a boutique firm offering Somali > English translations and cultural consulting services to legal and government sectors. She is the creator of Translators Academy where she blogs about marketing, sales and career strategies for aspiring and new freelance translators. Maryam holds a Bachelor’s degree in political science from the University of California, San Diego. She is a recipient of the State Bar of California’s Wiley M. Manuel Award for Pro Bono Legal Services, for her volunteer work as an interpreter and translator for victims of human rights abuses. 

If you’re a freelance translator looking for new clients, the days of bidding on translation job portals and arbitrarily cold-calling translation agencies are over. It’s not a numbers game anymore. Clients these days expect you to spend the time to learn about them before getting in contact. And what’s the best way to do that? The answer is LinkedIn. LinkedIn is nothing short of a goldmine for freelance translators. It’s an incredible tool to learn about prospects, grow your network and find high-quality and well-paying clients. When used correctly, it can create endless work opportunities.

In this blog post, we’re going to dig deep and explore how freelance translators can:

  • Authentically connect with other translators working with their ideal clients
  • Expand their network to get access to translation projects that never get advertised
  • Use the Foot in the Door Strategy to leverage their network and get introductions to “pre-sold” potential clients.

By harnessing the power of LinkedIn, you’ll be well on your way to setting up a well-organized translation sales system that you can maintain in as little as five hours a week.

The step-by-step method to building your high-end LinkedIn network from scratch

Is there a particular translation agency or company you want to work with? But you’re unsure how to go about it? The most effective way to getting in the potential client’s inner circle is to use the Foot in the Door Strategy. It’s a simple, three-step process that you can implement right away on LinkedIn. This is a highly methodical approach that deconstructs the often-confusing prospecting process. It begins with finding other translators who are already working with your ideal clients and translation agencies.

maryam1

The LinkedIn Advanced People Search tool helps you find the right translators to contact. You can search for translators by their language pairs, specialization and the companies they work with. Here’s the step-by-step process to filling out each field of the Advanced People Search tool:

  • Start with the keywords field and type in the specialization of the translators you want to connect with. If you’re interested in flexible translation positions, this is a great place to enter the keyword “freelance”.
  • To find translators working in similar language pairs as you, enter the preferred languages in the title field. For example, if you’re searching for French <-> English translators you could insert, “French English translator.”
  • Next, enter the name of the agency or potential direct client in the company field. For many translators who don’t populate this field, their search results become limited.
  • In the Advanced People Search tool, you can also filter the results by relationship. A “1st connection” is someone that is already in your network. Assuming you want to find a translator outside of your network, click on the remaining options (2nd connections, Group members and 3rd connections + Everyone else).
  • The next step is to narrow your search by location. Enter your city to find local translators working with your ideal clients.

Once you complete the form, click on the search button to get a list of translators with the information you specified. You can experiment with the Advanced People Search tool to find the specific person you want to contact.

 

maryam2

After you review the search results, the next step is the “research phase” where you’ll collect information on the translators working with the translation agencies and companies on your prospecting list. Before you contact them, do your homework so you don’t come off impersonal in your approach. Once you’ve found the translators that have a relationship with your ideal clients and you review their profile, now it’s time to find a way to connect with them on LinkedIn.The easiest way to connect with freelance translators working for your ideal clients and agencies is to find a connecting factor. Before you can send them a message you have to demonstrate how you know them. For example, you can connect with a translator who went to the same university or translation programs as you. You could also search by translation association membership or perhaps comb through their profile to see if they have listed their personal email. Either way, you need this information to not only “warm up” your message but to add them to your personal network on LinkedIn. It’s best to reach out to translators who have the same specialization as you or work in complementary language pairs. For example, if you’re a Spanish > English translator find an English > Spanish translator.

Now that I’ve showed you how to find the translators working with your ideal clients, it’s time to authentically contact them with a personalized invitation to connect on LinkedIn. If you’re wondering what to say, you can use the tested word-for-word script below to connect with translators the right way. By using this script you can shave off weeks if not months on your search for new clients.

The word-for-word script to help you find new clients faster

Finding new clients is a lot easier once you leverage the network of your existing clients and colleagues and it all begins with the Foot-in-the-Door Strategy. Here’s a sample message you can use to invite a freelance translator to connect on LinkedIn. Unlike a generic message, this one is personalized and has a high response rate.

maryam_email

Don’t worry about sending this type of message and being met with deaf ears. It’s different from the typical cold emails sent by most freelance translators because:

  • The focus is shifted from you to them and it doesn’t come off as self-serving
  • You’re asking freelance translators to share their story instead of asking for a handout
  • You’re showing you’ve invested some time in getting to know them

This is a much easier way to find new clients without going to random networking events, cold-calling or running expensive advertisements in trade journals.

Building a relationship and requesting an introduction

Once your connection request on LinkedIn is accepted, it’s time to ask for the translator’s insight on the company you’re interested in. You can conduct your informational interview over email, by phone, or even in person if the fellow translator is in the same city as you. During your interview, ask open-ended questions about their experience working with the translation agency or company, the type of projects they work on, and their likes and dislikes about the client you’d like to work with. It’s very important to vet companies and agencies to make sure they’re a good fit for you and your translation services. When it comes to clients, quality is better than quantity. Naturally, the conversation will bounce back to you. In most cases, the translator will ask about your experience. Use this as an opportunity to express your interest in working with the agency or company and ask for an introduction.

However, it doesn’t end there. The point is to make it as simple as possible to get a warm introduction. Just like you, they’re very busy professionals and crafting an email to refer you will be one more thing on their to do list. Make sure to do the “heavy lifting” for them and offer to write the introduction message for them.

Lather, rinse, repeat

It’s often said your network is your net worth and I couldn’t agree more. Freelancing is a business built on relationships. Having the right network of translators will give you access to the well-paying translation projects that never get advertised. If you want to stay top-of-mind when the opportunity arises, stay in touch with translators in your network. Make sure to follow up with the translator after your talk or meeting. Send them a message genuinely thanking them for their time. If they gave you suggestions, tell them you’ll apply the strategies and keep them in the loop with your results. Remember, you also want to nurture your network. You have to give in order to receive and that involves referring your colleagues and presenting them with opportunities to tap into your clientele as well.

The Foot in the Door Strategy isn’t something you only do when you’re in desperate need of clients. Similar to exercising, it’s something you should do consistently in order to see results. Building a network is not easy, but the potential payoff is huge. With time you’ll be able to build the confidence and credibility to approach fellow translators and colleagues on LinkedIn. Eventually, you’ll get faster, more creative and self-assured the more you use the Foot in the Door Strategy.

Now I want to hear from you. Tell me about your experience using LinkedIn to find new clients by sharing your thoughts in the comments below.

Written by Corinne McKay · Categorized: Guest posts, Marketing, Uncategorized · Tagged: finding clients on LinkedIn, LinkedIn, marketing on LinkedIn, Maryam Abdi

Reader Interactions

Comments

  1. Louise Souter says

    February 17, 2017 at 5:34 pm

    An excellent post but what about if your ideal client is not already working with translators?

    Reply
    • Corinne McKay says

      February 17, 2017 at 5:37 pm

      Thanks, Louise. Then I think you’d either have to find another type of freelancer they use, and who you might be able to approach, or connect with them another way. Here I think Maryam’s talking specifically about going “through the back door” to clients who are already using translators. Thanks for your comment.

      Reply
    • Maryam says

      February 28, 2017 at 11:01 pm

      Louise,
      Corinne is right. If your ideal client is not working with a freelance translator, then find other freelancers and employees to contact. Use the “informational interview” as an opportunity to find the right person to talk to about your translation services. Let me know if you have other questions.

      Reply
  2. Berit Kostka says

    February 18, 2017 at 11:30 am

    This is a great post and I think a really good approach to find out about translation agencies, and I think most translators won’t mind sharing their experience.
    I wonder though how well this will work with finding out about a direct client the translator who you want to connect with is already working for. Would this not mean the other translator is inviting direct competition for himself? Not so much sure if they work in a different language pair, but what about if they do work in the same language pair and specialisation and for the client you also want to work for? I can see what Maryam means; by building a strong relationship with that translator one might end up getting work – but by suppose mainly by referral from that translator when s/he is unavailable. Or did I misunderstand this?

    Reply
    • Corinne McKay says

      February 19, 2017 at 11:57 pm

      Thanks, Berit! My sense is that this technique would work best with agencies, and with translators who work in your specialization but in another language pair (the opposite direction or a completely different language pair). I would definitely avoid asking translators in the same language pair and same specialization for referrals, because that can look like poaching (well, not just “look like,” that can actually *be* poaching). Thanks for your comment!

      Reply
    • Maryam says

      February 28, 2017 at 11:20 pm

      I’m glad you enjoyed the guest post. This strategy works both for translation agencies and direct clients. It is best to contact translators working in the same specialization and opposite language pairs as you, so you don’t come off as poaching their clients. I still recommend that you network with translators working in the same specialization and language pairs as you. Instead of asking for a referral, you can ask about their experience and still get valuable insight into how translators in your field and language pairs are finding clients. Feel free to ask me other questions.

      Reply
  3. Mihai Bledea says

    February 20, 2017 at 12:37 am

    Hi Corinne,

    Have you ever thought that rather than reaching out to colleagues working with agencies you wanted to work with, you would rather set up your own agency and view the bids and the lucrative offers instead of the foot in the door approach?

    Rather than trying to become agency’s 20st English-French interpreter / translator, and get the lowest priced work assignments, why not set up your own agency (which would entail more time spent on which type of agency you need to set up, depending on which clients you are specifically interested in), with the end long term result being the access to these bids / job assignments first hand and perhaps set up the bid in an advantageous manner, both for your agency and end user client ?

    Respectfully,

    Mihai Bledea
    Romanian-European French-Haitian Creole-Afrikaans French
    Canadian French-Moldovan-Italian-Hungarian
    Interpretation & Translation Professional Linguistic Services Since 1994

    Reply
    • Corinne McKay says

      February 20, 2017 at 2:57 pm

      Thanks, Mihai! I do agree that the boutique agency market is one that’s often overlooked: working with clients who need/want an agency, but not a mega-agency. Personally I have zero interest in doing that because I dislike managing other translators and being responsible for the quality of their work, especially in language combinations I don’t do. But overall, I think you make a good point here, and more translators need to think about branching out into the niche agency market. Thanks for your comment.

      Reply
    • Maryam says

      February 28, 2017 at 11:56 pm

      Thank you for your feedback. You can definitely use the Foot-in-the-Door Strategy to find clients for your own agency. I use it to learn more about prospects and whether my translation services could help their businesses. The more information you have about your prospects, the easier it is to pitch your translation services.

      Reply
  4. Margarita Arizmendi says

    February 28, 2017 at 3:14 pm

    Hello Corinne and Maryam,
    I read this post months ago when Maryam originally posted on her blog (I am a big fan!) and, once I found a place I wanted to work with, I followed Maryam’s suggestions in this post. I am happy to say that I have been working with such agency for two months and it has been a good experience so far. Thanks for sharing these tips, you never know who can you help with it!

    Reply
    • Corinne McKay says

      February 28, 2017 at 4:31 pm

      Fantastic, thanks Margarita! That’s a great testimonial!

      Reply
    • Maryam says

      March 1, 2017 at 12:05 am

      Hi Margarita,

      That’s wonderful! I’m glad you took action. Thank you for sharing your story. I’m sure you will inspire other translators to reach out to their ideal clients using this strategy.

      Reply
  5. Hadie says

    March 3, 2017 at 11:56 am

    Hi Corrine, Hi Maryam,
    This valuable information in detail about a strategy or technique in step-by-step way would leverage in using the LinkedIn as an effective network, so that in attempting to find clients [mainly for the new translator such like me] become more easier. Thank you. Have a nice time.

    Reply
  6. Salomé Salazar Tapia says

    February 19, 2019 at 4:12 pm

    Great article! Do you recommend getting a Premium membership in LinkedIn? Which one would you recommend? Business, Sales, Career membership? Thank you.

    Reply

Trackbacks

  1. Do you make this mistake with translation clients? | Translators Academy says:
    April 1, 2017 at 5:59 pm

    […] other freelancers or employees working for your ideal client and contact them using the “foot-in-the-door” strategy to get an […]

    Reply
  2. Two Marketing Channels You Need to Get Direct Clients in 2018 says:
    December 12, 2017 at 11:55 am

    […] there are many other methods and techniques that can be used to reach direct clients, e.g. the “foot in the door strategy” or pitching industry magazines to publish your articles, however, I found these two methods […]

    Reply

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