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Aug 27 2021
Corinne McKay

Is a graduate degree in translation or interpreting worthwhile?

Is it worthwhile to go to graduate school for translation or interpreting? Does it depend on whether you want to study translation, interpreting, or both? Does it depend on your location? Age? Language pair? Now that I’ve finished my conference interpreting Master’s degree, I thought I’d revisit this topic with some new information. For background, I had a Bachelor’s in French and English (from 1993; so long ago that only a paper version of my transcript exists!), and a Master’s in French Literature, but I did not have a T&I-specific graduate degree until this year, when I did the Glendon College/York University Master’s in Conference Interpreting program. More on that here, and here.

Most importantly, you’re not too old

Let’s get one factor out of the way. If your brain still works, you’re not too old. There goes one excuse! I started my MCI at age 48, and you can read this guest post by Joseph Welch, who went back to graduate school for translation at age 63. In my MCI program, I’m not sure there was anyone who entered the program directly from undergrad, and there were several people around my age and older. So, scratch age off the list.

Was it worth it for me?

For my purposes, absolutely, yes, doing the Glendon MCI was worth it, for the following reasons:

  • I think that conference interpreting is one of those areas where the degree makes a difference; it’s true that there are successful conference interpreters who don’t have an MCI, but I think it’s more the norm than it is in translation.
  • It’s also true that you could improve your interpreting skills a lot simply by practicing for hours and hours a day, as you are forced to do in an MCI program. But honestly, very few people have the time and discipline to do that. I’m a pretty disciplined person and I wouldn’t have been able to do that, plus you would get no feedback from someone who actually knows what they’re doing.
  • The Glendon program was pretty perfect for me. I wanted a practical (rather than theoretical) program, and all of the Glendon instructors are practicing interpreters, so it really fulfilled my personal goals. The pandemic offered the opportunity to do the program entirely online, and it was very affordable (around US $19,000) by US standards.
  • I felt that (and this is more about my own imposter syndrome than anything else, but it was a factor) I would never have the confidence to dive into the conference interpreting world without a full Master’s in conference interpreting. Again, this more about me than anything else, but I didn’t want to be looking for conference interpreting work and saying, “I have my court certification, then I took these other classes, then I did an internship.” I just wanted to be able to say, “I have my Master’s in Conference Interpreting from…”

What’s your “why”?

If you’re considering a T&I graduate degree, I think the first step is to ask yourself why you’re considering doing this, because it’s a big investment of time and money. Also, in my experience (which admittedly is not universal), T&I falls in a bit of a weird grey area where you generally pay the tuition yourself because there are not things like teaching assistantships or graduate stipends (unlike programs in the Humanities where you’re unlikely to be paying full freight yourself), but you aren’t going to have multiple six-figure job offers waiting for you when you graduate (unlike something like medical school, where it’s clearly worth taking student loans).

Glendon does their tuition in three payments, fall, winter, and spring, so I was able to just pay the tuition in cash by economizing on other expenses. Personal opinion, I did not want to do a program that involved student loans (I hate debt), and I believe that Glendon is the least expensive AIIC-endorsed program, at least in North America.

My “why” was pretty tangible: because I will never have the confidence to do this until/unless I dedicate myself to studying it for a whole year and pass a really hard set of exams proving that I can do this. For me, the path to an MCI was pretty clear.

However, I don’t know that the decision is that clear for everyone. I honestly don’t know that freelance translators with a T&I Master’s make more money than people without one, or are more in demand. I’m not saying that they don’t make more money or aren’t more in demand, but I don’t know that it’s a significant difference.

I also feel that T&I programs, by definition, are there to teach you to translate and/or interpret. That might seem obvious, but here’s what I mean: they don’t generally teach you to run a freelance business, which is a huge part of the equation. In my program at Glendon, we got some very good advice about the interpreting market, and we all did presentations about the interpreting market in our various regions of the world. This is probably more than many T&I programs include, and I think it’s still a long road to launching and running a successful freelance business if you’ve never done it before.

Realistically, there just aren’t that many options for people who live in North America and want to find an in-house job as a translator or interpreter. People with a Master’s from a reputable school probably have a leg up on the few in-house jobs that do exist, but it’s just not a realistic expectation that you will finish a T&I graduate degree and have multiple — or perhaps any — in-house job offers waiting for you. In my experience, most people who fail as freelance translators or interpreters do so not because of the language aspects of the work, but because they can’t force themselves to market aggressively enough to find good clients, or they can’t manage the clients they do find, or they just don’t have the discipline to be productive without a boss. And a T&I program is not going to help you with any of that.

All this to say, make sure you have a specific goal in mind before you select and apply to a program.

Consider all options

If you’re considering a T&I Master’s, make sure that you put all options on the table. Here’s where age, and perhaps more correctly, stage of life do enter into it. For me, “all options” meant the four AIIC-endorsed MCI programs in North America that offer French (MIIS, U. Maryland, U. Ottawa, and Glendon), because I am just not in a position to move to another country by myself, and I couldn’t find any international universities offering online programs.

However, if you’re in a more portable phase of life, I would definitely look at international programs, not least of all because your language skills will improve a lot from living in one of your source language countries. Programs outside the US tend to be a lot less expensive in terms of tuition, but this can be offset by the higher cost of living in a large city, particularly in Europe. This was my experience when I looked at the programs in Geneva and Paris: tuition, very affordable; cost of living in those cities, not so affordable.

What about online programs?

Having done a fully online program, I can say that a) of course I would have loved to be there in person, and b) the online program was a lot more doable financially and logistically. I think that’s probably true of any fully online program. Glendon has always done Year 1 of their program online, so they had the online course system very well organized. I wish we had been able to go interpret in the lab and theater that Glendon has, but that also would have added a layer of expense and logistics that I was glad not to have to deal with. Personally I felt that I got a lot out of the online program, but I also made a huge commitment to attending every class and practice session, interpreting for lots of live events at York University, etc. which made a big difference.

Readers, any other thoughts on T&I graduate programs?

Written by Corinne McKay · Categorized: Uncategorized

Aug 10 2021
Corinne McKay

September classes: prices increase after August 25

As you’re hopefully enjoying some down time this August, the early bird deadline for Training for Translators’ September four-week classes is approaching. Prices go from $365 to $395 after August 25, and further discounts are available for ATA members, new students, and returning students. We have two classes starting on September 8, and both earned rave reviews from past students:

  • Sarah Silva teaches Direct marketing to direct clients, a class for anyone who wants to market to direct clients without sending out hundreds of e-mails or LinkedIn messages. Sarah herself landed three new clients from just 10 contacts, using the methods she teaches in this class. Includes four lecture presentations, four question and answer sessions (recordings provided), and individual feedback on four homework assignments.
  • Michèle Hansen teaches Medical concepts and terminology for translators and interpreters, a mini med school for anyone who translates or interprets medical concepts but didn’t go to med school. Past students have praised Michèle’s expert knowledge of the subject matter and her engaging teaching style. Includes four lecture presentations, four question and answer sessions (recordings provided), and individual feedback on four homework assignments.

Written by Corinne McKay · Categorized: Classes for translators

Aug 04 2021
Corinne McKay

Some work/life balance observations

Over the past year, I’ve gone through an interesting unscientific experiment in work/life balance: nine months in which almost every waking moment was consumed with work or school due to my conference interpreting graduate program, (during which I continued working part-time), and then two months of a pretty laid-back schedule while I waited for my interpreting exit exam results and took some vacation.

I live in Boulder, Colorado, sort of a work/life balance laboratory: we’re sometimes classified as both the best-educated small metro area in the US, and as the fittest city in the US. Whether you want to call that work/life balance or “work hard/play hard,” it makes for an interesting environment. When my family relocated here from Boston 18 years ago, I had to train myself to ask, “What are your interests?” or “What do you like to do in life?” as an icebreaker cocktail party question, rather than, “What do you do for work?” because many people are more defined by their non-work interests than by their careers.

Surviving a year with no work/life balance

During my grad school year, my sanity strategy was simply to accept the lack of balance and do what I could to cope with it. Most days I would arrive at my office in time for an 8 AM class (meaning I got up around 6:30), stay at the office for class and work until around 6 PM with maybe a 30 minute break in the middle of the day, then put in at least an hour of studying or working after dinner. I made a point of taking at least one full day a week off; on “screen-free Saturdays,” my husband and I went mountain biking, hiking, or skiing for most of the day. But I often put in three to five hours of school or work time on Sundays. I’d estimate that I probably allocated at least 55 hours to school and work in a typical week. Some coping strategies that really helped me:

  • Meditating. I’ve mediated for 10-15 minutes pretty much every weekday since December, and it’s made a huge difference in my ability to cope with stress.
  • Admitting defeat in certain areas. I like to eat real food for lunch, and I started out with an ambitious idea that on Sunday nights, I was going to make large batches of a couple of different dishes and then pre-pack my lunches for the week. Dream on! That happened maybe twice, and the other alternative was spending way too much money (since I paid my grad school tuition in cash and was working less) on eating out. So I compromised on prepared food. I became good friends with Tasty Bite pre-made curries and precooked rice, and I’m not sure I will ever be able to consume Madras Lentils without thinking back on my pandemic grad school year.
  • Giving myself total veg-out time. I’m not much of a veg-out person. I always say that one thing I’m terrible at is doing nothing. But this year, I found that sometimes I just needed to lay in our backyard hammock and listen to podcasts for three hours on a Sunday afternoon, or allocate part of the weekend as simply “recharge time” where I didn’t have any particular plans.

Now that I’m out the other side

A few observations from the other side of a year with pretty much no work/life balance. After I took my Master’s exams at the beginning of June, I forced myself to slow down significantly. After several months of doing interpreting practice multiple hours a day, I told myself that it was OK to take a break until I received my exam results (a month later). I also planned a two-week trip to Europe where the only work I did was to periodically check e-mail, so in total I had the better part of six weeks with very little stress. I did a bunch of translation work in June, but I haven’t worked in the evenings or on weekends since May, and I’ve been working more like 35 hours a week rather than 55. A few thoughts on that:

  • Particularly in the US, I just think that a lot of us are simply trying to put 10 pounds of flour in a five-pound bag, as my grandmother used to say. We think that the work/life balance problem is us: we have poor time management skills, we don’t plan ahead enough, we need too much downtime. When in reality, we’re just trying to do too much, and particularly trying to work too much.
  • You can’t do multiple things full-time and be good at all of them. You just can’t. Now that I’m also out the other side of parenting (of course “mom” will always be my favorite job, but now that my daughter is almost 19 and living on her own, the day-to-day work has slowed down a lot!), I can see that lots of freelancing parents are really asking, “How can I work 12 hours a day and still be there for every moment of my kids’ lives?” You can’t. You just simply cannot. And trying to do that is a recipe for exhaustion, feeling like a failure, and not doing a good job either at work or at home.
  • Sometimes the answer is simply to work less. By many measures, the US is the most overworked developed country in the world. I personally find that when “life” builds up, I start to feel stressed at work as well. The house is a mess, the laundry is overflowing, there’s no food in the fridge, the car needs an oil change, we need to get estimates on a new roof, etc. etc. etc. and all of a sudden I’m having a hard time concentrating at work. The answer, for me at least, is to take some time off work to manage those things so that they don’t get out of control in the first place, which means working less.
  • Weirdly enough, I think that one of the biggest keys to work/life balance as a freelancer is to be honest with yourself about how much you need to charge in order to meet your financial goals, then assertively market to clients who will pay those rates. One of the most common work/life balance laments I hear from freelancers is, “I know I’m burning out and I would love to work less, but I can’t afford to.” For many people in that category, I think that the problem is often one of two things: a) denial/lack of knowledge about how much they need to earn as a freelancer in order to meet their financial goals, or b) sticking with clients that don’t pay enough to meet their financial goals.

My pandemic grad school year taught me a couple of things: it’s possible to survive a defined period of time with very little work/life balance, and in order to get your work/life balance back, you probably don’t need to streamline, you just need to work less! Readers, any thoughts on this?

Written by Corinne McKay · Categorized: Uncategorized

Jul 22 2021
Corinne McKay

Following up on marketing contacts

One of the most common marketing questions I get (from beginning and experienced freelancers alike) is about followup:

  • Should I follow up on marketing contacts?
  • If so, how often?
  • If so, by what method?
  • If not, then what?

My personal followup method

I hate following up. There, I said it. I hate following up because I hate feeling like a nag, and because I tell myself that if the person were really interested, they would respond without me following up. But…the problem is that followup works. It’s pretty rare that a potential client responds to your first inquiry, even if they are interested in or could use your services. Followup works on agencies; it works on direct clients; honestly it works on me. Followup just plain works.

Before you follow up

Before you think about contacting new clients and following up, promise me that you’ll use the world’s easiest marketing technique: nudging your dormant clients. A form of followup in and of itself, checking in with clients you haven’t heard from in a while is honestly the fastest and easiest way to get some work coming in if business is slow or if you see some blank space in your schedule. Every year when I run my March Marketing Madness challenge group, lots of participants are reluctant to nudge dormant clients (“I don’t want to bug them/They’ll contact me if they need me”), then some people try it, with results such as “They sent me a $1,300 project the next day,” “They booked me for a four-day interpreting assignment right after I nudged them, when I hadn’t heard from them in a year,” etc. Those are actual examples, and they’re the reason why I think nudging should come before followup.

To follow up, or just drop it?

Although I hate following up, there are a few situations in which I force myself to do it, and to continue following up until I get a straight yes or no from the client: if I know that the client needs me, I follow up until I get some sort of response. This applies particularly to agencies: an agency may not need me specifically, but agencies need translators and interpreters. Therefore, if there’s an agency I want to work with, I’ll follow up with them approximately every two weeks until I get some sort of answer from them. I’m about to start marketing for conference interpreting work, and this is my plan: contact every agency I can find that does conference interpreting, and follow up with them until I get some sort of response.

This particularly applies to agencies where you’ve applied, been approved, and been added to their roster but haven’t received any work. Follow up with them approximately every two weeks until they either send you some work or tell you that they don’t in fact need you. The same goes for direct clients who contact you about a specific project: you really want to follow up with them until they either assign you the project or tell you they don’t need you.

To be honest, when I contact prospective direct clients using a warm e-mail or LinkedIn connection request, if they don’t respond, I usually just move on. Partially, this is because I am mainly marketing for international development translation work, and there are tons of clients out there for French to English. I find that if I contact 100 potential clients, I’ll probably get two to three new clients out of the effort. If there’s not such a plethora of potential clients in your language/specialization, or if you simply want a more targeted approach, followup becomes really important. For example, Sarah Silva teaches a course on direct marketing for Training for Translators, and she wrote a blog post about her experience landing three new clients out of a list of 10 prospects, (no kidding: like 10x the results I usually get), because she uses a multi-step marketing campaign where she plans from the start to contact each potential client three to four times. If you’re interested in Sarah’s September 2021 course on this topic, you can read more here.

How to follow up without being annoying

I feel like there are a few keys to following up without being annoying:

  • Personally, I would avoid fake-sounding excuses to follow up (“Not sure if you received my first message”), and I would avoid anything remotely pushy (“I’d appreciate a response either way”). Accept that people may simply not respond no matter how much you nudge.
  • Always directly offer to stop contacting the person (“If my services aren’t what you need right now, just let me know and I won’t contact you again”).
  • If you’re following up with an agency, just cut to the chase. Of course they need translators and interpreters, so stick with something like, “Hello Melissa; just checking in about my application for German to English patent translation work. Do you anticipate anything in the pipeline that I might be helpful with? I passed your patent translation test in November and would love to work together. If you’d prefer that I stop contacting you, just let me know.”
  • I think it’s a matter of personal preference whether to include “hooks” in your followup e-mails (here’s an article I thought you might be interested in; I’m attending this conference and wondered if you’re going to be there, etc.).
  • Yet another option is to follow up via a different method (this is what Sarah does, as described in the blog post above): for example contact the person first by postal mail, then by LinkedIn, then by e-mail.
  • In all of your marketing efforts, make sure to comply with the European Union’s GDPR (General Data Protection Regulation) and other, similar e-mail privacy laws. This is an argument for using LinkedIn, since it seems to be the consensus that messages sent on the LinkedIn platform aren’t subject to the GDPR.

Readers, any other thoughts on following up?

Written by Corinne McKay · Categorized: Marketing

Jul 14 2021
Corinne McKay

Reporting back from a trip to Europe

I just returned from my first trip outside the US since COVID started, and thought that some readers might be interested in the logistics of traveling in the kind of-sort of-post-COVID era. Executive summary: as long as you are fully vaccinated, you research the entry requirements of the country you’re going to, and you obtain the US-required COVID viral test before you return, I actually think it’s an excellent time to visit Europe. The countries I visited (Denmark and Switzerland, transiting through Iceland) were almost empty of tourists but almost everything was open, and I didn’t encounter any COVID-related difficulties while traveling.

The motivation for the trip

My husband and daughter are already dual Swiss-US citizens, and I’ve been in the application process since 2016. As part of the process for applying for citizenship by marriage, I have to spend five days in Switzerland every other year. The last time I went was in 2018, but then obviously 2020 was a no-go, so I wanted to do a trip as soon as the European borders opened to vaccinated Americans (although Switzerland isn’t part of the EU, they follow many of the same procedures). I was also concerned that with the rise of the Delta variant and the comparatively slower pace of vaccination in Europe, things might shut down again in the Fall, so in mid-June I decided to go for it. I bought a ticket (Denver-Iceland-Copenhagen-Geneva-Zurich-Iceland-Denver) and talked my best friend from high school into coming along on the Denmark leg, where we visited my Danish exchange sister who lived with my family when I was in high school.

Entry requirements

The first step in traveling to Europe right now is to check the entry requirements of the country you want to visit. You also have to accept that the entry requirements can change at any time and you literally might have to cancel the day before. I was willing to accept that risk, and I had a credit on Iceland Air from a trip I had to cancel at the start of the pandemic. A good source for entry requirements is the website of the US embassy in the country you’re planning on visiting. It’s important to be aware that entry requirements in Europe vary wildly right now. On one end of the spectrum is Denmark and Switzerland, which currently require neither a COVID test nor a quarantine if you’re two weeks past the second COVID shot (and Denmark is actively marketing itself as a “fully open” destination for vaccinated Americans), and on the other end of the spectrum is a place like Norway (not an EU member), where even fully vaccinated Americans have to quarantine in a government hotel.

The stated entry requirements did apply to Denmark and Switzerland: I had to show my COVID vaccination card to check in for the flight, but there was no (zero) COVID check or even a passport check upon arrival.

What it’s like to be in Europe right now

It’s interesting to see how the different countries are handling the COVID situation right now. In both countries, masks were required in a lot more places (public transportation, stores, restaurants) than they are in Colorado at the moment. In Denmark, the mask requirements are a lot looser, and fewer people seemed to scrupulously follow them. For example masks are required on the Copenhagen metro when you’re boarding or standing up, but not when you’re sitting down, but I’d say probably 50% of people on the metro just did not wear masks at all. Whereas in Switzerland, I’m not sure I saw more than one or two people not wearing masks on public transportation.

Another big difference: the “coronapass” requirements. In Denmark, everyone who’s vaccinated has a QR code that my Danish friend had to show in various places, and my American friend and I had to show our vaccination cards, even to get into places like the Arhus art museum. In Switzerland, there’s no national “coronapass” and no one asked to see my vaccination card.

Random logistical observations

A few logistical observations on items like communications and money from this trip, in no particular order:

  • My cell phone provider doesn’t have international roaming, so I bought an Orange Holiday Europe SIM card for my unlocked iPhone 6S. It worked great in some ways and not in others: the price (US $45) for 20 GB of data was appealing, and it worked in all three countries (including Iceland). Data service was really reliable, and allowed me to use Google Maps, buy train tickets, check e-mail, etc. The not-so-great part is that texting didn’t work at all: I couldn’t receive or send texts, and something about the SIM card was incompatible even with iMessage, Apple’s iPhone to iPhone messaging that works over wi-fi. To add to the fun, all of the texts that I received to my US phone number (the SIM card assigns you a European phone number) while I had the European SIM card installed simply disappeared. Not the end of the world, but annoying.
  • Online services in Denmark, and specifically the app and website of the Danish national train system (DSB) can be a pain for foreigners. For anti-fraud reasons, you can’t buy tickets on the DSB website or app using a foreign credit card, nor can you use the Denmark-wide Mobile Pay app without a Danish cell phone number. You can buy tickets from the machines at the train station using a foreign credit card, but not online. Normally this wouldn’t be a problem, but due to COVID, you have to have a seat reservation for all DSB trains, and the trains are often full. I’m not sure if this was always the case, or if the number of cars has been decreased due to COVID, but for example, my American friend and I got the last two seats on a train from Arhus to Copenhagen three days in advance, and the train was in the middle of the day on a weekday. There are a couple of workarounds: use the app Trainline, but just make sure that when it gives you the option to book a seat, that you do book a seat, because Trainline, unlike the DSB website, doesn’t make it obvious that a seat reservation is required. You can also get a Danish local to make just the seat reservation for you, which is free, then you can buy the actual ticket when you get to the station. I used both of these workarounds: I used Trainline to book a ticket from Copenhagen to Arhus, but I boarded without a seat reservation and every reservable seat was booked. Fortunately, the ticket taker took pity on me and let me sit on one of the jump seats in the bike car, and for the return trip my Danish exchange sister booked the free seat reservation for me and then I bought the actual ticket using my US credit card at the station.
  • Trains in Switzerland were no problem. I have the Swiss train (SBB) app which accepted my US credit card and is really easy to use. You get real-time schedules, and it even tells you which track the train is coming on so that you don’t have to go find the display board in the station. The Swiss trains don’t require seat reservations and are rarely full. Train tickets in Switzerland are pretty expensive and I did a fair bit of traveling around, so I purchased an SBB half fare card, which is 134 Swiss francs and gets you half price for a month on trains, buses, boats, and city public transportation.

Pre-return COVID test

As of this writing, the US requires everyone (even if you’re fully vaccinated) entering the US to present a negative COVID test performed within the three calendar days of your return flight. My return flight was on a Tuesday, so I could get tested on Saturday, Sunday, or Monday. Again, as of this writing, the US does accept the results of a rapid test as long as it’s a viral assay, which gives you more options and is much faster than getting a PCR test. Many pharmacies in Switzerland do COVID tests, but I wanted somewhere that I could book an appointment ahead of time on a Saturday in the Geneva area, so pretty much my only option was the Geneva airport. It’s only about a 10 minute train ride from the central station in Geneva, and as luck would have it, the rapid test was free; perhaps the first and only time that something I thought would be expensive in Switzerland turned out to be free! I waited 15 minutes for the results and then got a printed COVID certificate that I showed at the Zurich airport when I checked in.

The big question…the Delta variant

Part of the reason I took this trip now is because of concerns about the Delta variant. The pace of vaccination in most European countries is slower than here in the US; Denmark had just started vaccinating 50 year olds when I was there. At the same time, most businesses and events are open as normal; I arrived to the streets of Copenhagen exploding with thousands of (mostly unmasked) people celebrating Denmark’s victory over the Czech republic in the Euro Cup, and most stores, restaurants, museums, etc. are open as normal. With the rise of the Delta variant, there are already some new restrictions: for example you now have to quarantine if you fly to Germany from Portugal or Russia. So I’m glad to have gotten this trip done and dusted before things close down any further.

Written by Corinne McKay · Categorized: Travel

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