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May 28 2015
Corinne McKay

The low-paying translation market: who's to blame and what's the solution?

If you really want to get a translator’s blood pumping, bring up the low-rate translation market: high-volume projects at really low rates on very tight deadlines, often for large/huge agencies. Some translators feel that the low-rate market provides a legitimate entry point into the industry, while others feel that it’s exploitative and unfair. So, let’s dig in here: what’s up with the low-rate market and what’s the solution?

First, this issue is by no means specific to our industry. Browse the web and you’ll find posts on how massage therapists feel about Massage Envy, how tax preparers feel about H&R Block and how freelance writers feel about content mills. These stories have a lot in common with the low-rate translation market: a tough way to make a living, but a foot in the door of a desirable industry.

In my family, we have a tongue-in-cheek motto: “First, assess blame.” So first, let’s assess some blame. Why does the low rate market exist? I don’t have a definitive answer, but I have some theories:

  • Bottom line: because at least some translators are willing to work for those rates. I feel like this isn’t a blame game, it’s just a fact. If no translators would work for what Walmart-style agencies pay, the agencies would have to pay more, end of story.
  • Because it depends on your definition of “low pay.” With the explosion in the demand for translators, there are lots of people entering the profession straight out of school, or straight out of a relatively low-paying job. In my online courses, I’ve worked with beginning translators who’ve never had a job that paid more than $15 an hour, or who are currently working a full-time job that pays 35K per year. So, if that’s your barometer, charging five cents per word and translating 500 words an hour might actually boost your income from where it is now.
  • Because of the chicken and the egg. I’ve had many students in my courses who just need a way to get the 3-5 years’ experience that many higher-quality agencies require. How to get experience when you have limited experience? Often, the path of least resistance is to apply to agencies that base their hiring largely on their own tests rather than on your level of experience. I’m not saying that’s a great solution, just that it’s a potential solution.
  • Because finding better clients takes work. That’s true at every level of the market, whether you’re trying to go from the low-rate agency market to the better-paying agency market, or from agencies to direct clients.
  • Because in some ways, huge agencies make a translator’s life pretty easy. My advice about working with huge agencies used to be summed up in three words: “don’t do it.” Too much stress, too little pay, no personal relationship, and the feeling that you’re just a grudgingly tolerated cog in the machine. But over the years I’ve had numerous students who started out working with huge, low-paying agencies and (wait for it…) loved it. They could pick and choose the work they wanted to take, without fear of losing the agency as a client (because every project offer came as a mass e-mail to a huge group of people). They could tell the agency on Monday morning, “I can take 12,000 words this week” and then set their own schedule to get it done. They did basically no marketing; a few students even told me that they sent out one resume to one large agency and then worked full-time only for them. Again, not to say that there are no downsides, but that type of situation can reduce a freelancer’s administrative overhead nearly to zero, which is appealing to some people.

So, let’s say you’re working in the low-rate market now, and you’d like to get out. What are some potential avenues of escape?

  • Avoid places where zillions of translators congregate. Job boards create price-based competition; that’s just the reality of supply and demand. Going and looking for better clients is the only way out.
  • Be a better translator. It’s not all about marketing, it’s about offering a service that high-paying clients see as being worth their money. So pursue professional development, join professional associations, ask for feedback on every translation, take graduate courses, read like crazy in your specializations, and so on.
  • Avoid financial panic. One problem with low-rate work is that it becomes difficult to get off the treadmill: you have to work such long hours that you have no time to market for better-paying work, so you burn out. To avoid this, find a way of putting some slack in your finances; this could involve cutting your living expenses, forcing yourself to put 10% of every invoice into an “escape fund,” or seeing if a spouse or partner would be willing to contribute extra income to your family finances while you look for better-paying work.
  • Work the local market: this is a technique that many translators don’t use, because it’s time-consuming and requires interacting with strangers! When I first started freelancing, I met in person with every potential client who would let me in the door, even the ones who said, “We don’t have anything for you right now.” Within a year, nearly all of them had sent me some kind of work (and sometimes even a lot of work), probably because I popped into their head when they thought of French to English translators. So, although it’s a big time suck, force yourself to get out of the office and do informational interviews whenever you can.
  • Surround yourself with successful translators. There’s definitely an inspirational rub-off effect when you hang out with people who are where you want to be in a few years. Avoid the self-pitying crowd: complaining isn’t the way to attract better clients. Instead, fill your head with stories of people who work in the market you want to be in.

Readers, any thoughts on this?

Written by Corinne McKay · Categorized: Clients

May 11 2015
Corinne McKay

Last call: Breaking Into the Agency Market

The first session of my new course Breaking Into the Agency Market starts on Wednesday (May 13); we have a good group signed up, but there’s room for a few more people if you’d like to join.

This is a three-week, quick start course for people who want a lot of individual attention without much homework, and are interested in working with translation agencies. We’ll focus on how to find agencies to apply to, how to develop and execute a marketing campaign, and how to work successfully with agencies; each week you’ll watch and/or listen to some pre-recorded lessons, then we’ll do a group conference call every week and everyone gets an hour of individual consulting time with me.

Registration is $190 ($175 if you’re an ATA member) and the details are here.

A student who completed the most recent session of my online course Getting Started as a Freelance Translator commented:

“When I completed my certificate in translation I had some confidence in my ability to translate, but no idea how to go about starting my career. After struggling on my own for a while, I finally signed up for Corinne’s course for beginning freelancers. What a life saver! Her sessions cover everything I needed to consider for my business and her individual attention to my specific situation answered all of my questions. I now feel ready to conquer the translation world.”

Written by Corinne McKay · Categorized: Classes for translators, Clients · Tagged: getting started as a translator, online courses, online courses for translators, online translation courses

Apr 28 2015
Corinne McKay

Two new online courses

I’m excited to announce two new online courses that I’ll be offering this spring/summer. I’m still running my flagship courses for beginning and experienced translators (Getting Started as a Freelance Translator and Beyond the Basics of Freelancing), but I’ve developed two new quick-start classes for people who want a shorter course with minimal homework, but with lots of one-on-one coaching. Here they are!

Breaking Into the Agency Market starts May 13 and runs for three weeks. I’ll send you three slide show lessons (finding agencies; marketing to agencies; working successfully with agencies), we’ll do three group conference calls and you’ll get an hour of one-on-one coaching with me, which you can do by phone or e-mail. Registration is $190, or $175 if you’re an ATA member.

Breaking Into the Direct Client Market starts July 1 and runs for three weeks. Same format as above (three slide shows, three group calls, an hour of one-on-one time) but for translators who want to work with direct clients. Same price too! $190, or $175 if you’re an ATA member.

I’m excited to launch these new formats and hope to see some of you there!

Written by Corinne McKay · Categorized: Classes for translators, Clients, Direct clients, Marketing · Tagged: freelance business courses, online courses, online courses for translators, translation business courses

Apr 13 2015
Corinne McKay

You don't need 100 clients

A quick but important piece of advice, especially if you’re in the trenches of your first few years of freelancing. Raise your hand if you’ve ever lamented a lack of progress in your freelance business by saying something like, “The problem is that most clients won’t pay my rates,” or “The problem is that most clients don’t need someone who does my language/specialization,” or “The problem is that most clients want someone who can do large projects on short notice.” If you’re honest, you’ve probably said or thought those things at some time: I certainly did during my first few years in business.

But here’s the thing: to build a viable freelance business, you don’t need 100 clients. You need, I’m going to say, four to seven regular clients and then some occasional clients to fill in the gaps. When I looked over my accounting for 2014, I earned about 60% of my income from my top four clients. While you want to be careful about being too reliant on any one client, A-list clients are a good thing: they fill your inbox instead of the other way around; they know and trust you; they take less administrative time because you’ve worked together before.

So this is one situation where you want to think small, rather than thinking big and being needlessly discouraged. Think three clients; five clients; maybe 10. As an example, the American Bar Foundation reports that there are over 47,000 law firms in the US. If you do legal translation, even if 99% of those law firms don’t need your language pair, already have a translator they like, or don’t have any translation needs at all, that still leaves you with 470 clients. So in that case, let’s hope that at least 99.9% of them don’t need you, because then you’re only down to 47 clients which is still too many. That’s an extreme example, but you get the point: now go hunt down the small number of clients that you do actually need!

Written by Corinne McKay · Categorized: Clients, Direct clients, Marketing · Tagged: freelance clients, how many freelance clients, marketing for translators

Apr 10 2015
Corinne McKay

Video: using the carrot, the stick or the temptation bundle to reach your freelance goals

If you have the drive and discipline to launch your freelance business, you have the drive and discipline to improve your freelance business, but we all struggle to force ourselves to work on those improvements incrementally (or at least I do!). In this video I talk about three approaches you might try: the carrot, the stick or the temptation bundle. If you really want to geek out on temptation bundling, you can listen to this episode of Freakonomics Radio.

Written by Corinne McKay · Categorized: Clients, Freelancing, Marketing, Videos

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  • T4T podcast, episode 30: A summary of my “state of freelance translation” survey
  • Survey results: The state of freelance translation in 2026
  • Focus on the clients who can afford you
  • Upcoming direct client marketing class
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