Category: Clients

Ensuring payment from direct clients

In the past few weeks, I’ve spoken with a few freelancers who would like to work with direct clients but are afraid that they won’t get paid. One commented that she really enjoys working with agencies because of being able to check Payment Practices or a similar resource in order to determine the client’s creditworthiness. Although …

Two posts that translation clients should read

For anyone who’s a translation buyer, here are two excellent blog posts on what makes a good client. Ryan Ginstrom’s Five practices of agencies that get it gives five specific examples of how his agency clients have impressed him. I agree with these wholeheartedly; especially the feedback piece. It’s not hard to understand why clients are …

Keeping track of client preferences

If you’ve ever found yourself struggling to avoid asking a client “How much did I say I was going to charge you?”, you need a client preferences file. The client preferences file (which could take the form of a spreadsheet, a text file, index cards, a notebook, just as long as you keep the records!) is …