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Translation industry news

May 24 2017
Corinne McKay

Are low rates and robots coming to get us?

Here’s a post I’ve been meaning to write for a while…and since my main work computer picked last night as a good time to die (don’t worry…everything was backed up), I have some time on my hands while it’s being repaired. This post is in response to various questions I’ve gotten from readers, colleagues, and students over the past few months, along the lines of:

“I came across a company based here in Paris who asks translators to sign up to a platform in order to submit their work for free (or for a coffee mug if you’re very good), and I wondered if you had any thoughts on the changing landscape of the freelance market for translators.”

“Are you worried about MT encroaching into certain translation markets, or into the translation industry as a whole?”

“Do you think translators should be looking for other jobs?”

I think these questions speak to a general uncertainty about, as the first questioner put it, the changing landscape of the freelance translation market. So let’s dive in; I’ll give my thoughts and you can give yours in the comments.

Short answer: Yes, things are changing in our industry. More people are doing freelance work in general, and more people are entering our industry through non-traditional pathways that may make them more amenable to lower rates. It’s getting harder and harder to make a living at the low end of our industry and there’s more competition at the high end, as more people opt out of the low end. Machine translation is certainly going to make some inroads into the “information-only” translation market, and into specializations where controlled vocabulary is an option. At the same time, I don’t think that our entire industry is going the way of the stagecoach driver. In fact, I think these changes might separate out the clients who want, need, and are willing to pay for really good translations. And for certain languages and specializations, MT simply is not a viable competitor to human translators for any type of project, and perhaps never will be.

I think the main choice we need to make is: If you’re going to work in the translation industry into the foreseeable future, do you want to be a translation software specialist, or a writer?

Longer answer: All of these are factors I think about in my own business. When I started in the industry (insert cranky old-timer voice) fifteen years ago, things were different. Even the mega-agencies generally paid non-peanuts rates, and most freelancers simply would not work for minimum wage. But lots of things have changed since then. I recently read a Freelancers Union survey stating that about 34% of Americans are independent workers, and that number is expected to increase by about 50% by 2020. That reality causes some shifts. As an example, I’ve recently talked to various beginning translators who’ve told me something along the lines of, “I currently work as a barista/nanny/museum guard/bilingual administrative assistant, making $9.25 an hour plus tips with no benefits or paid time off. So if I could make $20 an hour and work from home on my own schedule, I’d be thrilled.” I’m not blaming them or saying that that outlook is negative, but it exists, and it has an effect on the market as a whole.

Now, what about MT? I’m not an MT hater, at all. As I often explain to my clients, I use Google Translate myself…just not for anything other than a general gist of meaning. If I’m going on vacation to Italy and want to know what days a museum is open and closed, Google Translate does the job. When a client in Switzerland forgets that I don’t speak German and e-mails me about a translation auf Deutsch, Google Translate can usually provide a pretty good approximation of what they’re asking. If I translated for industries where translations are mostly done for informational purposes only, mostly include only a limited range of vocabulary, and where there’s some tolerance for bad writing or even minor mistranslations (think of the little user pamphlets that come with things like earbuds and can openers…), I’d be doing some strategizing. I’d ask myself: if the trends in MT, including neural networking, continue, am I going to be happy translating and post-editing 6,000 or 10,000 words a day for a couple of cents a word? Or would I rather look elsewhere?

In my own work, I’ve made a deliberate decision to work with a different kind of client. As an example, I recently started translating blog posts for a European environmental foundation. When I did the sample translation for them, they said, “Don’t treat it as a legal translation; rewrite it the way an American blog post should sound.” That’s the kind of client I’m looking for, because that’s a skill that MT doesn’t have.

If you want a comparison with another industry, I’d think in terms of the effect of tax preparation software on independent accountants and small accounting firms. Just like MT can give me a reasonable approximation of the menu at my favorite pizzeria in Milan, TurboTax and its ilk can do a decent job of preparing a simple tax return. I would assume that tax preparation software has taken a chunk out of the lower end of the accounting market, i.e. people who would otherwise use a chain, storefront accounting service. But, as someone who spends about $1,000 a year on accounting for my freelance business, I would never, in a million years, dump my accountant for TurboTax. I think of my accountant as the CFO of my business; she can advise me on whether to shunt more money into my retirement account or spend it on upgrading my computer system, or whether I’m missing any hidden deductions, or what I should do when I unexpectedly make more or less money in a quarter than I thought I would. As an example, here’s a story by a writer who pitted TurboTax against her human accountant and stuck with the human. Just as MT cannot tell a client whether US readers would know where Fribourg is (no, say “Fribourg, Switzerland”), or whether “their” is preferable to “his/her” (less clunky but may be too casual for formal writing; see Chicago Manual of Style for workarounds), TurboTax isn’t going to be your CFO.

In sum, I don’t think it’s a question of whether the translation industry will still be here in 20 years; I feel confident that it will. I think the larger and more important question is where you want to fit in: translating and/or post-editing huge volumes of words a day, or working as more of a bilingual writer. Readers, over to you: thoughts on this?

Written by Corinne McKay · Categorized: Translation industry news

Jun 02 2015
Corinne McKay

Podcasts I love

I don’t read much for pleasure and we don’t have broadcast TV, so I’ve become kind of a podcast addict. I use podcasts to bribe myself to go to the gym (here’s a Freakonomics podcast on temptation bundling, if you’re interested in that technique), my family listens to podcasts when we’re driving to go skiing or mountain biking, I listen to podcasts on airplanes, on the bus, while I’m washing the dishes or waiting for my daughter at her music lessons or sports practices, and on and on.

Claire Harmer just wrote a post about podcasts for translators over at The Deep End, and I agree with all of her suggestions (and not just because she tagged Eve Bodeux’s and my podcast, Speaking of Translation). So here are some suggestions for your iTunes or Stitcher queue.

For translation-related podcasts, I listen to pretty much every episode of Tess Whitty’s Marketing Tips for Translators, and I always learn something new! For general freelance info, I listen to Ed Gandia’s Smarter Freelancing Podcast, because I think it’s good to glean tips from other freelance-heavy industries.

To keep up my source language skills, I listen to French Voices (if you’re an advanced speaker, the exercises are pretty basic but the interviews are really interesting), and occasionally Native French Speech.

When I want some brain candy, I listen to StartUp (technically a business podcast but very entertaining) and its spinoff, Reply All. Not exactly brain candy, but if you became addicted to the first season of Serial, you can follow the same story on a totally different podcast, Undisclosed. Warning: Undisclosed is awesome, but in an “am I getting three graduate credits for this?” kind of way. It will make no sense if you didn’t listen to every episode of Serial, and even if you did, you’ll still have to think back over some stuff (what’s the importance of the cell tower near McDonald’s? why is it important whether Jay was at Kathy’s at 3:12 PM?). And Freakonomics is always fun too!

I’ve also gotten my husband and my daughter addicted to some nerd podcasts, which we now listen to on car trips. Our absolute favorite is Futility Closet, described by its creator as “an idler’s miscellany of compendious amusements.” My daughter is 12, and it’s surprisingly hard to find podcasts that are not specifically for children but don’t contain a lot of swearing (for example I think that lots of tweens would find Reply All interesting, but pretty much every episode has a language warning), so Futility Closet gets a special shoutout for being PG. Many of the episodes cover interesting historical events, including lots of unsolved mysteries. I would especially recommend The Wizard of Mauritius, about a French naval officer who claimed to be able to see ships beyond the horizon, and The Lost Colony, which has a lot of information about the Roanoke colony that you probably didn’t learn in history class! We also really like You Are Not So Smart, which focuses on current research in psychology and behavioral economics (great subject matter but the episodes are often an hour or longer, and I tend to prefer 20-30 minute chunks), plus the NPR news quiz show Wait Wait…Don’t Tell Me!

I’ll end this with a little call to action: if you’re a podcast addict too, make a habit of donating to your favorite shows. I figure that not having cable TV saves us a good chunk of money every month, so I force myself to donate to NPR, our community radio station and to my favorite podcasts, since they’re our major media consumption. Readers, any other fun or educational podcasts out there?

Written by Corinne McKay · Categorized: Professional development, Translation industry news · Tagged: podcasts, translation podcasts

Jun 28 2014
Corinne McKay

New podcast: insider tips for working with translation agencies

This morning I had lots of fun interviewing translation industry veteran Steve Lank (Monterey graduate, former ASTM translation QA standard subcommittee chair, longtime senior-level manager in agencies in the US, Ireland and Spain). Steve is currently Vice President for Translation Services at Cesco Linguistic Services, working from the Washington, DC office.

I put Steve in the hot seat and asked him:

  • Chicken/egg: how can beginning translators find their first clients?
  • What’s up with downward price negotiations? Why do agencies apply them, and how can translators best handle them?
  • What are the top dos and don’ts of translator resumes? What errors pop up again and again? How can a translator stand out among the many unsolicited applications that an agency receives?
  • How about following up on agency applications? How often should freelancers follow up, and using what method?
  • How does a translator turn a first-time client into a regular client, and become one of an agency’s preferred providers?
  • How about the increasing emphasis on specialization in our industry? Is the “learn by doing” mindset OK, or do translators need more formal training in their specializations?

To listen to the episode, cruise on over to the Speaking of Translation website.

Written by Corinne McKay · Categorized: Getting started as a translator, Marketing, Money, Rates, Translation industry news · Tagged: insider tips, Steve Lank, translation agencies

Nov 15 2013
Corinne McKay

ATA54 wrapup

Well, it’s Friday already, and it’s taken me the whole week to recover from last week’s ATA conference in San Antonio! Here are some thoughts on this year’s conference, and feel free to add your own in the comments!

    • I love pretty much every ATA conference, and this year was no exception. With about 1,400 attendees it was one of the smaller conferences in recent years (although larger than projected for this year!), and I find that at the smaller conferences, people are more focused on the lessons and less on the tax-deductible vacation.
    • San Antonio is a great conference town: at the French Language Division dinner, we dubbed it “The Venice of Texas,” and the Riverwalk really is a nice feature. Plus the rest of the city is very walkable and felt very safe. The FLD dinner was a lovely barge cruise, catered by an Italian restaurant right by the hotel. Because we were outside, it was quiet enough to actually talk, and for a group thing the food was actually excellent.
    • The lineup of French sessions this year was outstanding. Back in the day (actually, when I was FLD Administrator…) we were lucky if we had 3 or 4 really good French sessions *during the entire conference*. This year, nearly every slot was filled with something interesting, and the range of topics (transcreation, subtitling, legal translation, writing better in French and English, “hidden” French, etc.) was really staggering!
    • Having the conference events all on one floor was great: more opportunities to talk to people during the breaks, less route-finding, and easier to pick places to meet up with people for meals. I thought that the hotel breakfasts were really tasty, and if you were lucky enough to pounce on the Mexican hot chocolate cart during the afternoon break, it was the perfect sugar hit for the mid-afternoon lull!
    • Personally I really enjoyed this year’s focus on newcomers. I agree that it’s also important to offer something for experienced and very experienced translators, but I think that in order to get to that level, newbies have to have a good experience at their first conference. One’s first conference is always overwhelming: I think that any  veteran can recall that clutch-in-the-throat feeling of walking in to the opening reception for the first time. When I was a newbie, that feeling was exacerbated by the fact that I hadn’t done anywhere alone since my daughter was born 2 years before. But I think that the Newbies and Buddies program went a long way toward helping people make a personal connection *before* the opening reception, which is critical. Huge thanks to Helen Eby and Jamie Hartz for putting this program together! Also, although the Newbies and Buddies reception was a bit chaotic, I am in favor of continuing the “grab a partner” method rather than pre-assigning pairs of Newbies and Buddies. One, I think it’s way too much work to assign the pairs in advance; two, I think that if the pairs are pre-assigned, it creates more chaos if half of the pair isn’t there; three, I kind of like the element of surprise, but maybe that’s just me. My newbie, Olga Yuska from the Ukraine, was fabulous! I was really impressed with her ambition and business-savvy (on her first trip to the US, no less!). Here we are having breakfast together:

newbie

  • I did two presentations: assisting with Jill Sommer’s first-time attendees orientation, and co-presenting on time management with David Rumsey. I think that both of these went well, and I really think that presenting at the conference is worthwhile. It’s a huge amount of work, but it also forces you to condense your thoughts on a certain topic and put them into a useful format. I always learn a lot from preparing for my presentations, so I’d encourage you to start thinking about the topic you want to present next year!
  • This conference marked one year since I was elected to the ATA Board. Summary: I love it. Partially, I think that compared to running a local association for 4 years, the ATA Board is actually much less pressure. There’s a lot more decision-making, but a lot less logistical work than a local association, which is a nice change of pace.

Written by Corinne McKay · Categorized: Freelancing, Professional associations, Professional development, Translation industry news

Sep 05 2013
Corinne McKay

Conference report: Translate in Quebec City

Last week, I attended Translate in Quebec City, a conference for premium-market French<>English translators. It’s the latest in a series of conferences that began with Chris Durban’s Translate in the Catskills back in 2009. This was my third time attending this master class series (I missed last year’s “Translate in the Townships,” but heard it was excellent!); the instructors are some of the most dynamic translators in the industry and it’s always a good chance to talk shop with other French to English translators. Thanks to Grant Hamilton of Anglocom for organizing this edition!

I live-Tweeted during many of the sessions under the hashtag #TIQC, so if you want the whole shebang, you can read the TIQC hashtag stream. In this post, I’ll focus on some of the overall takeaways from this conference: I had to leave before the Saturday sessions, but I attended:

  • Chris Durban and Ros Schwartz’s translation slam (two translations of the same French text)
  • Grant Hamilton‘s “One size doesn’t fit all” (how to avoid knee-jerk translations)
  • Chris Durban’s “Ringing in the New Year in translation” (translating holiday cards and messages)
  • David Jemielity’s “Deixis: the sequel” (using correct expressions for time and space in translations)
  • Grant Hamilton and François Lavallée’s “Two exercises, two languages, twice as much to learn” (translating in the opposite direction)
  • Chris Durban’s “Working with constraints: reconciling words and images” (translating animations and dynamic content)
  • Grant Hamilton’s “Style to the rescue of technical texts” (finding a role for good writing in informational documents)
  • Ros Schwartz’s “Literary translation: a hands-on workshop translating two stories by Quebec author Gilles Pellerin” (literary translation workshop with the author in attendance)

First of all, this conference reminded me that every freelancer should be spending at least 5% of his/her income on professional development. I made that number up, but you get the point: I’m guessing that most freelancers spend much less than that. And if you’re not growing professionally, you’re stagnating. So how about this: by what percentage would you like to increase your income next year? Spend that percentage of *this* year’s income on professional development, and I bet that you’ll reach your goal.

Second, mixing things up is a really valuable exercise. At this conference, I did lots of linguistic exercises (translating into French, translating fiction, thinking about philosophy) that I almost never do in my daily work. And no surprise, it really gets the neurons working in new ways, which can lead to some cognitive breakthroughs.

Third, this conference reinforced Chris Durban’s oft-repeated truth that “the gap between the bulk and the premium markets is growing.” The premium market requires a very different mindset. For example, Chris noted that many bulk-market translators spend a lot of their time ranting about clients (clients are idiots, clients don’t respect or understand translators, clients are out to squeeze every last drop of blood out of a translator and then leave them to die in a gutter, and so on). Two problems: this fosters a negative mindset about clients in general (so that you assume *every* client is an idiot), and this takes time and energy away from finding clients who get it, are willing to pay well or even very well, and value your work. And they’re out there, probably looking for someone like you!

Fourth, conferences are tons of fun, assuming that you pick the right ones. They’re as close as we freelancers get to paid vacation, so take advantage of them. Also, don’t skip the social events. I know, when you’re paying a fair bit of money for the registration fee, plane ticket and hotel, it’s tempting to skip the optional stuff. But that’s where you really get to talk to people, instead of just saying hello and goodbye between sessions.

And on that note, don’t forget that the early bird deadline for this year’s ATA conference (November 6-9 in San Antonio, Texas) is October 1! Here’s the information on that.

Written by Corinne McKay · Categorized: Clients, Freelancing, Professional development, Translation industry news

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