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Aug 06 2019
Corinne McKay

Plain language for into-English legal translators: early registration ends Friday

My superstar legal translation instructor Paula Arturo has developed a new online course, Plain language for into-English legal translators, that she’ll be teaching in September. Early registration ($365, with various discounts available) ends on Friday, and we have a good group signed up, with room for more if you’d like to participate!

As the course title would suggest, this is a course for into-English legal translators who want to create clear and accurate translations from convoluted source texts. Paula–a lawyer and law professor in addition to her translation work–got rave reviews for her previous legal translation course, with a participant commenting, “Paula is an excellent professional and an outstanding communicator of all her knowledge and expertise. She has a gift to make all the complex topics during the course be understandable. She is an excellent teacher!”

Make sure to register by Friday if you’d like to join this session, and we’ll kick it off on September 9.

Written by Corinne McKay · Categorized: Classes for translators

Jul 25 2019
Corinne McKay

Should you allow clients to pay by credit card?

I often say that the worst reason to turn down a translation job is because you can’t figure out how to take the client’s money. However clients want to pay you, you want to make it happen. In 16 years of freelancing, I think I’ve probably been paid in nearly every imaginable way, including cash (from an official document client who came to my office and paid in person).

An alternative to paper checks

Like many translators, I’m trying to migrate my clients away from paper checks and toward electronic payments. This is more complicated than it might sound, because the US banking system has been very slow to adapt to electronic payments in a way that is a) free, and b) easy to set up. ACH (“direct deposit”) transfers are usually free, but the client has to set you up in their online banking system, which can be time-consuming. Emerging methods such as Chase QuickPay are simpler, but people seem slow to adopt them, and the fee structure is not always transparent. Additionally and even more frustratingly, these proprietary electronic payment systems often have oddities that you would not anticipate–for example that you are limited to transfers of a certain amount if the recipient uses a different bank than you do, or that you have to call on the phone and verbally approve transfers over a certain amount, to someone you’ve never paid before (I’ve experienced both of those with Chase QuickPay). Hence, checks still rule the American banking and payment system.

PayPal: better or worse?

I’ve long maintained that PayPal is not the worst way to take payments from individuals. I use it with all of my individual clients (probably at least 100 transactions per year), and for all of my online course registrations. All told, I processed nearly $50,000 through my PayPal account last year, with a correspondingly large fee taken out: about $1,500, since PayPal charges a commission of about 3.5% on each transaction (more for international credit cards, less if the person uses their own PayPal balance to fund the transfer, and so on: see reference above to “non-transparent fee structures”).

I’ve also observed that, for whatever reason–paging a behavioral economist here–people tend to pay electronic invoices much faster than they pay an invoice that they’re going to write a check for. Something about that tantalizing link or “pay now” button just gets the payment juices flowing.

First, try direct deposit

Before you go the credit card route, try this: ask all of your regular clients if they’d be willing to set you up in their direct deposit system. Surely they are not still mailing paper paychecks to their own employees, so if they’re paying you with any regularity, try that first.

Next, look at PayPal.me

In 2018, PayPal introduced a novel service called PayPal.me. That’s not an affiliate link, and here’s a post about PayPal.me from the money transfer service Transferwise which covers most of the bases. PayPal.me allows you to create a one-click link that’s pre-set to the amount the client owes. If you want to see how it works, here’s a link I’d send out to someone who owes me $100. Click-pay-done; the client enters no information besides their own credit card details, and you’re set.

The primary reason not to accept credit cards is the fee, but there are a lot of upsides:

  • Instant gratification: if you sell on-demand products or services, people can purchase them right there
  • No more dealing with paper checks and their various hassles
  • The ability to pressure late-paying clients (“Let’s just take care of it right now; could you put it on a card?”)
  • The ability to enforce cancellation deadlines by charging the client in advance. If you provide services that require a certain amount of notice to cancel (i.e. language teaching, conference interpreting, online training), this could be really helpful. Rather than trying to enforce your cancellation policy, just charge the client’s credit card at the time of the cancellation deadline.
  • It’s incredibly easy for the client. Click here. That’s it. I find that my law firm clients (who are perpetually short on time) are particularly receptive to this.

Here’s what I’ve been experimenting with

  • I still send a PDF invoice for every translation, so that the client has that if they want it. The invoice contains instructions for paying by check or wire transfer.
  • In my e-mail to the client, I also say, “If you’d like a one-click payment option, here’s a link that’s pre-set to the correct amount.”
  • A surprising number of clients take this option, meaning that I pay a commission, but get my money right away, sometimes the same day I issue the invoice.

At this point in my freelance business, I’m ready to chalk this up to “the cost of doing business.” At the outset of my business, when a 3.5% hit on a large payment would have made more of a dent in my finances, I probably wouldn’t have done that. One thing I would not recommend is explicitly telling the client that they have to pay the credit card fee: it’s really not their problem, and I think it looks kind of penny-pinching. Most of my direct clients want me to make translation easy and painless for them, and while they’re looking for value for money, they’re not necessarily focused on “cheap.” So if I raise my rate a tiny bit to cover this fee (usually embedded in a per-project price), it’s OK. When I worked primarily with agencies, that would not have been true.

Readers, do you have thoughts on what payment methods you’re currently accepting?

Written by Corinne McKay · Categorized: Money · Tagged: electronic payment methods, payment methods

Jul 16 2019
Corinne McKay

Guest post: Working as a genealogy translator

This is a guest post by German to English genealogy translator Katie Schober. Originally from St. Louis–with German ancestry–Katie earned a BA and an MA in German and was a Fulbright fellow in Austria. She now lives and works on the road as a digital nomad, with her Austrian husband. Regular readers may remember Katie from the Speaking of Translation podcast episode Life as a digital nomad. Following that interview, we received a number of inquiries from listeners who wondered about Katie’s work as a genealogy translator, so here you go! Katie’s professional website is SK Translations, through which she also writes and teaches about deciphering old German handwriting, researching German genealogy, and other related topics.

So…what do you do?

“What do you do?” is a normal conversation starter in America. My answer to that question, however, is not your average reply. Whenever I tell people about my line of work, I usually get one of three responses:

1. “Um, what is that?”
2. “Oh, ok…” – (moving on to the next person) – “What do you do?”
3. “Wow, that must be amazing! How cool! What kind of documents do you get to translate?”

You can guess which response is my favorite.

So what do I do? I’m a German to English genealogy translator. In case your response is similar to answer number one above, I’ll briefly explain what that means. I translate historical documents such as birth certificates, marriage records, death certificates, letters, and diaries to help people find their German ancestors. And I absolutely love it.

Getting started as a genealogy translator

To be honest, I came into the genealogy field completely by accident. My translation business got its start in 2015, after I had worked a brief stint as a project manager at a small translation company in Boston. Realizing that I was constantly jealous of all the translators to whom I was assigning projects, I decided it was time to translate full-time myself. And after seven long months as a project manager, that’s exactly what I set out to do.

In the first few months of building my business, I advertised myself as a general German-English translator. Sure, there were fields I loved (history, tourism, culture), but surely it would be better to be able to translate everything, right? Not so much. As any translation expert will tell you, specialization is key. Luckily, my specialization found me.

As the months went on, I began to get a few requests to translate old German letters – letters that my clients had found in their basement or attic, written by their grandparents or great-grandparents in a language they could no longer read. As an avid history enthusiast, I was beyond excited to get these requests – to me, they seemed much more fun than what I’d been translating thus far. But when I looked at the letters, my heart dropped – they were written in the old German script, a completely different type of handwriting than the writing we use today. This old script, known in German as Kurrentschrift, was taught in Germany until the mid-twentieth century, when the Latin script, our version of cursive, was introduced in the schools. Today, therefore, it is only the very oldest generation in Germany who can still read this type of handwriting. “Well, if most Germans can’t read it,” I thought to myself back then, “how in the world am I supposed to?”

But since I love history and wanted to be able to read those faded old documents, I set about learning the script. Through books, video tutorials, and a bit of help from my Austrian husband’s grandmother, I slowly stumbled my way through those elegant “e’s” and “h’s”. The better I got, the faster I became, and I soon realized how much I loved discovering the stories of people’s ancestors. I began to advertise to genealogy groups across the country, and slowly but surely, SK Translations: German-English Genealogy Translations was born.

Old German handwriting…from beginner to expert

Today, four years later, I can now read the script with no problem (if you happen to be learning it, I promise it is just like any other skill – the more you practice, the easier it gets). It helps that I work with it every day – from eighteenth century church records to lengthy letters between Germany and America in the post-World War years, I’ve seen many different types of documents. The oldest translation I’ve done to date is a newspaper announcement from 1533, in which the municipal council of Nuremberg ordered villagers to stop selling their eggs, cheese, lard, pigeons, etc. to my client’s ancestor, as he was reselling those farm products at a higher price and causing prices everywhere to rise. Sixteenth century drama at its finest!

My favorite translations, however, are the letters and diaries of my clients’ ancestors. Through these personal writings, you really feel like you get to know the authors themselves – and sometimes, you get really involved in their stories! I once translated an early-twentieth-century diary of a young German wife who was on her way to visit her husband, stationed in Thailand. After being on her own for a year in Germany, the diary’s young author traveled by ship from Germany down to Spain, through the Mediterranean Sea, the Suez Canal, Arabian Sea, Bay of Bengal, and finally to Bangkok itself. On almost every page of her diary, in addition to writing of the activities and food on the ship (butter was a luxury, I learned), she wrote and wrote of how much she missed her husband, and how excited she was to finally be able to see him after a year apart. As I made my way through the hundred pages, my anticipation of the reunion grew and grew – so you can imagine how disappointed I was when the diary ended right before the ship docked in Bangkok. We had come so far, and now no juicy details of the reunion?! Extremely unfair.

What I love most about my job, however, is getting to hear my clients’ responses when they see the words of their ancestors for the first time. Whether it’s learning that a woman cried tears of joy as she read the words of her grandmother whom she never got to meet, or that a man now has the name and address of his great-grandfather’s home in Germany and can finally plan a trip to see his ancestral town, being a part of my clients’ family journeys means the world to me. So even though my response to “What do you do?” may not be completely normal, I am always able to answer the question with pride and happiness, as I can honestly say that I love my job.

Written by Corinne McKay · Categorized: Guest posts · Tagged: geneaology translation, Katie Schober, SK Translations

Jul 11 2019
Corinne McKay

New podcast: Translating books, with Kate Deimling and Mercedes Guhl

In this episode of Speaking of Translation, Eve and Corinne interview English to Spanish translator Mercedes Guhl and French to English translator Kate Deimling about translating books: a topic our listeners often ask about. Kate and Mercedes give us their thoughts on:

  • Where to start if you would like to translate books
  • What skills a book translator needs
  • Whether book fairs and other in-person events are valuable for book translators
  • The pluses and minuses of self-publishing your translations of public domain books
  • How to approach the financial aspects of book translation
  • Resources and tips for aspiring book translators

Links mentioned in this episode:
–Kate’s website
-Mercedes’ LinkedIn page (in Spanish)
–Mercedes’ blog, about to be reactivated
-Kate’s Twitter feed
-Susan Bernofsky’s blog Translationista
–PEN America’s Heim grants, open to emerging translators
-The American Translators Association’s Literary Division webpage
–The archive of Source, the ATA Literary Division journal
-The American Literary Translators Association’s resources page
–Publicar con calidad editorial, a primer on the publishing process, in Spanish
–The PEN list of publishers of works in translation

Click the audio player link to listen online

http://traffic.libsyn.com/speakingoftranslation/SoT_books.m4a

Right-click the link below to download the audio file.
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Translating books: with Kate Deimling and Mercedes Guhl

Written by Corinne McKay · Categorized: Podcasts · Tagged: book translation, Kate Deimling, Mercedes Guhl

Jun 21 2019
Corinne McKay

July session of Marketing to Direct Clients: two spots left

As of right now, there are two spots left in the July session of my four-week online course Marketing to Direct Clients. The course is open to translators in any language combination. We’ll begin on July 8, with live slide presentations, self-paced videos, question and answer sessions (recordings provided), and individual feedback on weekly homework assignments. For the full course description, pricing, and feedback from past students, hop on over to the course page!

Written by Corinne McKay · Categorized: Classes for translators

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